HADD CUSTOMS
Collision Repair

Collision Repair in Beverly Hills.

Structural and cosmetic collision repair on luxury and exotic vehicles, documented to the manufacturer's published procedures and calibrated before it leaves.

Collision Repair at HADD Customs in Beverly Hills

A collision on a modern luxury car is not the repair it would have been fifteen years ago. Behind the panel you can see are high-strength steels that cannot be heated, aluminum structures that are riveted and bonded rather than welded, and a set of cameras and radar units whose aim decides whether the car brakes correctly for a pedestrian on Santa Monica Boulevard.

We repair those vehicles to the manufacturer's published procedure, measure structural work in three dimensions before and after, recalibrate every driver-assistance system the repair touched, and hand you the documentation for all of it. That is the whole standard, and it does not change based on who is paying.

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What a collision repair here involves

Every vehicle is scanned before disassembly begins, which produces a documented list of fault codes and frequently reveals damage that no visual inspection would find. We then tear down the damaged area and write a supplement based on what is actually there rather than what a photograph suggested.

Structural damage is diagnosed with a three-dimensional measuring system against the manufacturer's specifications, corrected with anchored, sequential pulls, and re-measured until it reads within tolerance. Where the manufacturer forbids repair or restricts sectioning, we replace at the factory joint using the specified welds, rivets, and adhesives.

  • —Pre-repair and post-repair diagnostic scans on every vehicle
  • —Three-dimensional structural measuring with before-and-after printouts
  • —OEM repair procedures pulled for your specific VIN and included in your file
  • —Aluminum work performed with separated tooling and dedicated equipment
  • —Corrosion protection, seam sealer, and cavity wax per the manufacturer's spec
  • —ADAS recalibration completed and documented before delivery

We handle the insurance side

In California your insurer can recommend a shop but cannot require one — the choice is yours under Insurance Code section 758.5. Once you have made it, we deal with the adjuster directly: the initial estimate, the teardown supplement, the documentation that gets non-negotiable operations approved, and the back-and-forth in between.

The reason documented supplements matter is simple. An adjuster is far more likely to approve an operation when the request arrives with photographs of the discovered damage and the manufacturer's printed procedure requiring it. That is work we would rather do ourselves than have you learn during a bad week.

Getting you through it

Towing, a rental car through our concierge program, and complimentary local pickup and drop-off are all part of how we run a collision job. Estimates are free, and we will give you an honest timeline range rather than the number you would prefer to hear — on a European car, parts availability usually drives the schedule more than shop capacity does.

FAQ

Collision Repair — common questions

Does my insurance company get to choose the body shop?
No. Under California Insurance Code section 758.5, an insurer may recommend a repair shop but cannot require you to use one. You choose the shop, and your insurer pays for the repair either way. We handle the conversation with your adjuster if they push back.
How long will my collision repair take?
A cosmetic bumper repair is typically three to five days. A single panel with a blend runs one to two weeks. Multi-panel damage is two to four weeks, and structural repair with calibration is four to eight weeks or more. Parts availability is the biggest variable — some Mercedes-Benz and Ferrari components ship from Europe or are built to order.
Will you use OEM parts?
On anything structural, anything a restraint system depends on, and anything carrying a sensor or calibration target, we specify OEM. Your policy language controls what the insurer owes, and where they will only pay for an alternative part we will tell you exactly what the difference costs so you can decide.
Do you recalibrate cameras and radar after the repair?
Yes, and it is not optional. Windshield replacement, bumper work, mirror replacement, suspension changes, and structural repair can all require static or dynamic recalibration. We complete it in house where the vehicle and procedure allow, through qualified partners where a manufacturer-specific setup is required, and the calibration report goes in your file.
Do you offer free estimates and towing?
Estimates are free. We arrange towing, rental cars through our concierge program, and complimentary local pickup and drop-off in the Beverly Hills area. Call (310) 988-2848 and we can direct a tow to the shop.
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Bring your vision
to life.

Free estimates, rental cars, towing, and direct insurance handling. Call HADD Customs in Beverly Hills to schedule.

Call (310) 988-2848
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