Privacy Policy.

Information you give us. When you submit our contact or estimate form, call, or email us, we collect what you choose to provide — typically your name, phone number, email address, and the content of your message, including any details about your vehicle and the work you are asking about.

Basic website analytics. We use Vercel Web Analytics to understand how the site is used — which pages are visited, roughly where visitors come from, and which links get clicked. It is a privacy-friendly, aggregate measurement tool: it does not use cookies, does not track you across other websites, and does not build an advertising profile of you.

We do not knowingly collect information from children, and we do not sell personal information.

We use what you share with us to:

• Respond to your inquiry and answer your questions
• Prepare estimates, schedule work, and provide the repair or customization service you requested
• Follow up about a vehicle already in our care, including parts, timing, and insurance coordination
• Understand how the website is used so we can improve it

We do not use your contact details for unrelated marketing, and we do not add you to a mailing list simply because you asked for an estimate.

We do not sell your personal information. We share it only where it is needed to run the business, and only to the extent required:

• Service providers who operate the site and our communications — for example our website host and our email provider
• Parties directly involved in your repair when you have asked us to work with them, such as your insurance carrier, a parts supplier, or a towing or rental provider
• Where we are required to by law, or where it is necessary to establish or defend a legal claim

This site does not use advertising or cross-site tracking cookies. Our analytics is cookieless and reports in aggregate, so we see page-level trends rather than the browsing history of any individual visitor.

Pages on this site may link to third-party services such as Yelp, Instagram, or Google Maps. Once you follow a link to one of those services, that company's own privacy policy governs what it collects.

We use reasonable administrative and technical safeguards to protect the information we hold, and we keep inquiry and repair records only as long as we need them for business, warranty, and recordkeeping purposes. No method of transmission or storage is perfectly secure, so please do not send sensitive information such as financial account or identification numbers through the website form.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time. Just reach out using the details below and tell us what you would like — we will handle the request directly.

If we update this policy, we will post the revised version on this page and change the effective date at the top. Continued use of the site after an update means the revised policy applies.

Questions about this policy, or about the information we hold? Contact HADD Customs: